This error message is happening because your QuickBooks account subscription has expired. 

To fix this error, please follow these steps:

  • Sign in to your QuickBooks Online account

  • Click on the "gear" (settings) icon in the upper right of the screen, then select "Account and Settings". Then click on "Billing & Subscription". There you can enter or update your billing information.

  • Go to ContractorTools and select "QuickBooks Sync" in the main menu.

  • Tap on "Sync Errors". This will take you to a list of the sync errors.

  • For each error, tap on it, then tap Clear.

Now go back to the QuickBooks Sync screen and tap "Sync Now". 

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