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Subscription period has ended or canceled or there was a billing problem
Subscription period has ended or canceled or there was a billing problem

You can't add data to QuickBooks Online because your trial or subscription period ended, you canceled your subscription, or ...

Dan Fellman avatar
Written by Dan Fellman
Updated over 6 years ago

This error message is happening because your QuickBooks account subscription has expired. 

To fix this error, please follow these steps:

  • Sign in to your QuickBooks Online account

  • Click on the "gear" (settings) icon in the upper right of the screen, then select "Account and Settings". Then click on "Billing & Subscription". There you can enter or update your billing information.

  • Go to ContractorTools and select "QuickBooks Sync" in the main menu.

  • Tap on "Sync Errors". This will take you to a list of the sync errors.

  • For each error, tap on it, then tap Clear.

Now go back to the QuickBooks Sync screen and tap "Sync Now". 

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